6 Tips for Hiring a House Cleaner

Here are six tips to find the right person to clean your home.

Amanda Thomas
6-minute read
Episode #181

The decision to hire someone to help clean your home for the first time can be a daunting decision. First, you are going to be allowing someone, quite possibly a stranger, into the most private areas of your home. These are areas that you likely shut off when you have even your closest friends over, so allowing someone to see behind those closed doors can feel like an invasion of privacy. Secondly, this person is going to see all your dirty laundry (literally), and you have to trust that they aren’t going to judge you on your poor housekeeping skills. Third, you need to find someone you can trust to not take (or break) your stuff. You want them to treat your home the way you would treat it, so it takes finding the right person to do that.

As daunting as it may be to ask someone to help you in your home, it is also one of the best decisions you can make. I once met with a business coach who told all his clients, “No one makes money cleaning their own home.” In other words, there is little value in cleaning your own home. Most people can find other things to do that either make them more money or provide them more joy than cleaning their own homes. Today's tips will help you learn how to find the right person to help you around your home.

1.) Plan Ahead

When you are considering hiring someone to help clean your home, it’s important to think ahead. Most cleaners have regular clients that fill most of their schedule, so getting your first appointment may take a few days. This is even more true around the holidays. Everyone wants their home to be in tip-top shape for the holidays, so cleaners often book out weeks in advance. I always feel horrible when my house cleaning company gets phone calls from people the week before Thanksgiving or Christmas, and they need help before hosting the big events. Those spots fill up first, so if you know you’re going to need help, start calling around to book your appointment early!

2.) Get Recommendations

Once you’ve decided what type of cleaner you want to hire, it’s time to get some recommendations. Try asking people you know if they have a person or company they would recommend. Ideally someone in your circle either is either currently using a cleaner, or they have used one in the recent past that they would highly recommend.

3.) Search Online Sources

If you aren’t able to get a good referral from people you know, it’s time to hop online. A quick Google search of “house cleaning (your city name)” will provide you a long list of websites that are targeting your city with their marketing. You also might find a few more possibilities by searching on Craigslist or looking through classified ads. Once you find a few that you like, make sure to check out their Yelp and Google reviews to see what others in your area are saying about the companies. I’d recommend doing this before you even check out their websites or call them. You might only find a couple reviews, but they could help you eliminate ones that consistently let their clients down.

Keep in mind that most people aren’t quick to leave a review for their house cleaners unless they were super impressed, moderately to really disappointed, or financially incentivized. Four out of five stars is pretty common for good house cleaners. Most reviews should be fours and fives, with a couple ones tossed in to account for real life. Everyone has different expectations for how they want their house cleaned. Some people like their bathrooms to be quickly wiped down, others want them scrubbed with a toothbrush, so it’s normal for customers to be upset every now and then. If a company has ONLY five-star reviews, it may be because they are really that good at cleaning, but it could also be that they have fishy practices to get people to only leave five star reviews. As with all review sites, they can connect you with some great local businesses, but take the reviews with a grain of salt knowing that some could be fake.


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