Hotel Manners

A comfortable hotel stay is not just about me.

Trent Armstrong
5-minute read
Episode #44

It seems many of us are traveling more these days with business trips and conventions across America and the world. Many times we are interested in how others can make our stays a little nicer. But when I was in a hotel recently, I began thinking of all the things that I could do for others as I work toward being more polite when staying on the road.


Now that you're confident you can get to your files at the hotel, it's time to start things off on the right foot. Checking in with the correct frame of mind will go a long way. People have been queuing up for thousands of years and will continue to do so long into the future. Having a bad attitude about it just makes the situation uncomfortable for everyone else. Politely waiting in line takes a little more effort than getting hot under the collar, but patience will get your stay off to a good start.  And maybe you'll be able to thwart someone else's attempts to bring everyone else down.

The clerks at the check-in desk might have just dealt with the worst guest of all time so a pleasant attitude is the last thing they might expect. Even if the hotel has lost your reservation, calmly explaining your situation and conveniently producing your travel information will usually encourage things to fall into place more quickly than raising a fuss.

If the clerk becomes adamant, you should politely ask for a manager. I'm not saying be a pushover. I just know that tempering your comments can benefit your situation in the long run, so always be courteous and kind.


Many upscale hotels will have someone who is designated to take your bags to your room for you. That person is there to make your stay more comfortable. If you are in a hurry and can manage your bags, it's completely appropriate to take your bags to your room yourself. However, if you're lugging lots of luggage and might become a nuisance in the lobby or elevator, please let someone assist you. At some point the bell hop might ask to take your bags without you accompanying him or her. If that is the case, make sure to get a receipt of the transaction for your security.


About the Author

Trent Armstrong