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How to Successfully Return Mail Orders

Do you find yourself struggling to repack the purchase you wish to return? Get-It-Done Guy has an easy trick.

By
Stever Robbins,
September 6, 2012

How to Successfully Return Mail Orders

I buy by mail order a lot. And sometimes the product doesn't meet expectations.

The new disk drive is slower than it should be. The warranty says "Must be returned in original packaging." That should be easy! Everything was so beautifully packed in the little box. The disk drive, the instruction manual, the cords, it should be a happy, fun time to put it back in the box and return it.

But it doesn't fit. In fact, it doesn't seem possible that it ever did fit.

Packing problems are about more than product returns or electronics. You know that wonderful new camping tent you bought, that came in a sporty 1-foot by 6-inch carrying case? Just try to get it back into that case after you've unfolded it. I dare you.

Fortunately, it's the 21st century, and our cell phones can come to our rescue! Specifically, our cell phone cameras. The next time you receive something you ordered in the mail, take cell phone pictures of how everything is arranged inside the package. Then, unpack away. If you decide later you won't need to repack it, delete the pictures. But if you have to repack it, you now have a super-useful set of pictures to use as a reference for how to fit an entire surround sound system into a shoebox.

I'm Stever Robbins. I help teams become more efficient and effective by streamlining how they divide up and hand-off tasks. If you want more information, visit http://www.SteverRobbins.com.

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Mail Order photo from Shutterstock