Email is more than just your inbox. With a little care in how you send email, you can set yourself up for easier access to conversations and important coordination.
Email has become the dominant form of communication, and we’re all overwhelmed by it. And as email has evolved, our tools and behaviors around email have changed. The tips that can best help us manage the email BEAST are different too. We used to send and receive messages. Now many email clients, like Gmail, organize those messages into conversations and threads. Yay! And now we have so many conversation and threads, that we nee to organize those. BOO! We need new email best practices, and we need them now. Fortunately, it’s now.
Now you have to manage your subject lines as a major source of organization.
Keep Your Subject Lines Consistent
Most email programs decide what belongs in a thread by the subject line. Stick to the same wording when writing subject lines within one thread.
Europa was helping plan Bernice and Melvin’s wedding! They finally had a date set, and the communication lines were open with a florist, the staff, caterers and a photographer. Grandma Cuddles offered to staff the event with hundreds of little tots dressed as waiters. How cute, and totally ethical!
Grandma Cuddles used the subject line “Kiddies” to discuss the labor arrangements. And while Europa wasn’t a huge fan of having explicit evidence in the subject line of their back and forth, she decided to keep it in there. Any word she removed from the header would have lost an email from the thread, and she didn’t want that. She might agree to something in Grandma Cuddle’s staffing proposal that she REALLY didn’t want…
But keeping subject lines consistent by thread only solves keeping one thread together. Bernice and Europa have many threads going at once, all that need to be organized. And they need a way to do it.